Refund Policy

At Webhook Catcher, we want you to be completely satisfied with our service. This refund policy explains the terms and conditions for requesting refunds on our subscription plans.

Current Status

• Premium features are currently in beta testing phase
• Subscriptions are processed through a waitlist system
• Beta users may experience limited functionality or service interruptions
• Full refunds are available for beta subscribers who are unsatisfied

Beta Subscriber Rights

• 100% refund available within 30 days of first payment
• Prorated refunds for partial usage after 30 days
• No questions asked for beta-related issues

Monthly Plan (₹99/month)

• 14-day money-back guarantee
• Refunds processed within 5-7 business days
• Account access continues until the end of billing cycle

Annual Plan (₹990/year)

• 30-day money-back guarantee
• Prorated refunds available up to 6 months
• Full refund for service-related issues

Eligible for Full Refund

• Service unavailability for more than 48 hours
• Major feature failures that prevent normal usage
• Billing errors or duplicate charges
• Account cancellation within the money-back guarantee period
• Beta-related functionality issues

Not Eligible for Refund

• Change of mind after guarantee period expires
• Violation of terms of service leading to account suspension
• Requesting refund after significant service usage
• Third-party integration failures outside our control

How to Request a Refund

1. Email us at anjumanraj2@gmail.com with your account details
2. Include your subscription ID and reason for refund
3. Our team will review your request within 2 business days
4. Approved refunds are processed within 5-7 business days

Required Information

• Account email address
• Subscription/transaction ID
• Reason for refund request
• Any relevant screenshots or error messages

• Request Review: 1-2 business days
• Approval Notification: Within 24 hours of review
• Payment Processing: 3-7 business days
• Bank Processing: 2-5 business days (varies by bank)

Total processing time typically ranges from 5-10 business days from the initial request.

For annual subscriptions used beyond the money-back guarantee period:

• Prorated refunds based on unused service time
• Calculated from the date of refund request
• Minimum usage charges may apply
• Service access terminates immediately upon refund processing

Our free tier remains available to all users with basic webhook testing features:

• No charges or refund policies apply
• Service may have usage limitations
• Community support available

For refund requests and questions:

• Refunds: anjumanraj2@gmail.com
• General Support: anjumanraj2@gmail.com

We may update this refund policy as our service evolves. Material changes will be communicated via email and will not affect existing subscriptions adversely. The "Last updated" date reflects the most recent changes.